Two fundamental perspectives -strategic and operational control-provide the basis for designing strategy control systems. Strategic control systems are intended to steer the company toward its long term strategic direction. Four types of strategic controls Premise Controls Implementation controls Strategic surveillance Special alerts Each is designed to meet the top management's needs to track the strategy as its being implemented,detect underlying problems and make necessary adjustments. These strategic controls are linked to the environmental assumptions and key operating requirements necessary for successful strategy implementation. Operational control systems identify the performance standards associated with allocation and use of company's financial,physical and human resources in pursuit of the strategy. Budgets,schedules and key success factors are the primary means of operational control. Operational control systems require systematic evaluation...